Refund Policy for Shree Kriyas Hospitals (OPC) Private Limited
This Refund Policy applies to all services purchased through our website, including appointment bookings, treatment packages, teleconsultations, and other healthcare-related services provided by Shree Kriyas Hospitals. We are committed to delivering quality care, and we strive to resolve any issues you may have. Please review the following guidelines to understand our refund policy.
1. Refund Eligibility
- Appointment Cancellations:
- No refund policy is available for this category.
- In the case of Cancellations, you can ask for rescheduling of appointment, within 24 hours of the time of appointment cancellation.
- Treatment Packages:
- No refund policy is available for this category.
- In the case of Cancellations, you can ask for rescheduling of appointment, within 24 hours of the time of appointment cancellation.
- Teleconsultations:
- No refund policy is available for this category.
- In the case of Cancellations, you can ask for rescheduling of appointment, within 24 hours of the time of appointment cancellation.
- Services Rendered:
- No refund policy is available for this category.
2. Refund Request Process
- How to Request a Refund:
- To initiate a refund request, please contact us at care@shreekriyashospitals.com or call +91 976 976 9685. Include your booking reference number, details of your cancellation, and any supporting documentation..
- Review and Approval:
- Once your request is received, we will review it within 5–7 business days. We may contact you if additional information is required.
- Processing Time:
- Approved refunds will be processed using your original payment method within 10–15 business days from the date of approval.
3. Non-Refundable Charges
Certain fees may be non-refundable, including:
- Administrative or processing fees.
- Any portion of fees corresponding to services already rendered.
- Cancellation fees will be applicable..
4. Exceptions and Special Circumstances
- Force Majeure or Unforeseen Events:
- In cases where services are canceled or rescheduled due to circumstances beyond our control (such as natural disasters, technical issues, or government orders), we will work with you to reschedule the service rather than offering a refund.
5. Modifications to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website, and your continued use of our services after such changes indicates your acceptance of the updated policy.
6. Contact Information
For any questions or to submit a refund request, please contact us:
- Email: care@shreekriyashospitals.com
- Phone: +91 976 976 9685
- Address: #49, 5th Cross St, Kumaran Kudil Annexe,
Okkiyam Thoraipakkam, Chennai, Tamil Nadu – 600097
Effective Date: [20 /02/2025]
