Effective Date: [20/02/2025]
This Privacy Policy explains how Shree Kriyas Hospitals (OPC) Private Limited (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you access and use our website (https://shreekriyashospitals.com/) and related services (“Service”). By using our website or Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
When you interact with our website—such as by booking an appointment, contacting us, or submitting a form—we may collect personally identifiable information, including:
- Your name
- Email address
- Phone number
- Mailing address
- Other details you choose to provide
b. Payment Information
If you make a purchase or pay for any service, we collect payment details (e.g., credit/debit card information). Please note that payment transactions are processed securely through third-party payment processors, and we do not store your complete payment details on our servers.
c. Usage Data
We automatically collect non-personal information when you visit our site. This includes:
- IP address, browser type, and operating system
- Pages you visit and the duration of your visit
- Device information and diagnostic data
d. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage trends, and support our marketing efforts. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use your information for various purposes, including to:
- Provide and Improve Our Services: Process appointments, answer inquiries, and manage your account.
- Communicate with You: Send confirmations, service updates, promotional offers, and important notifications.
- Enhance User Experience: Analyze usage data to improve website functionality and personalize content.
- Comply with Legal Obligations: Meet regulatory and legal requirements and protect our rights.
3. Information Sharing and Disclosure
We do not sell your personal information. However, we may share your data under the following circumstances:
a. Third-Party Service Providers:
We may share your information with trusted third parties who perform services on our behalf (e.g., payment processing, IT support, and marketing). These third parties are required to protect your data and use it only for the purposes for which we disclose it.
b. Legal Requirements:
We may disclose your information if required to do so by law or in response to valid legal requests (such as a court order or government investigation).
c. Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, subject to appropriate confidentiality safeguards.
4. Data Security
We implement a range of security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. Once the data is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Ask for corrections if your data is inaccurate or incomplete.
- Deletion: Request that we delete your personal information, subject to legal obligations.
- Opt-Out: Withdraw your consent to receive marketing communications.
To exercise these rights, please contact us at care@shreekriyashospitals.com.
7. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Children’s Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us so that we can promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.” Your continued use of our Site or Service after such changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
- Email: care@shreekriyashospitals.com
- Address: #49, 5th Cross St, Kumaran Kudil Annexe,
Okkiyam Thoraipakkam, Chennai, Tamil Nadu – 600097 - Phone: +91 976 976 9685